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CMR/A Training & Materials

Community Comprehensive Medication Review Training Program

Participating pharmacists are required to be WPQC-certified and affiliated with a WPQC-accredited pharmacy. In addition to completing the WPQC Homestudy, the Community Comprehensive Medication Review program requires training related to geriatric syndromes and adverse drug events (ADEs). Pharmacists who have gone through this training have commented that it was time well spent as they have utilized pearls during their comprehensive medication reviews. (Remember, CMR/As can be provided not only during Community Comprehensive Medication Review-coordinated events, but also at your pharmacies.)

Please begin by becoming familiar with the Senior Center Training Manual linked below and watching at a minimum the United Way Clinical Training Videos (Part 1 and Part 2) linked below.    

United Way CMR/A Follow-Ups

PSW encourages pharmacists to provide follow-up visits for the patients they see through the Community Comprehensive Medication Review program. PSW will cover the cost of 3 follow-up visits per rolling year, similar to Wisconsin Medicaid. Remember to follow up on previously recommended changes to the patient's regimen.
Resources for Patients

Below are some great links related to the Community Comprehensive Medication Initiative which discuss ADE's, fitness classes, and ways to improve balance in older adults. You may wish to consider providing some of these items as take-aways or referrals to patients following your CMR/A visit.

United Way 2-1-1 Hotline Web Link:
WPQC pharmacies and pharmacy contact information have been added to the 2-1-1 database. When patients or caregivers call 2-1-1, the specialist will help to assess their needs. If they are eligible for a CMR/A, the specialist will refer the patient to a WPQC pharmacy by providing them pharmacy contact information. Please educate your staff about these potential calls to avoid confusion.

  • Individuals can dial 2-1-1 directly on their phone. A specialist will help them find available community resources.
  • Individuals can browse 2-1-1 resources online available by zip code.
Wisconsin Department of Health Services Aging and Disability Resource Centers (ADRC)

The Department of Health Services provides informational resources on places patients can go for information regarding aging or living with a disability. The aging and disability resource center provides information on a broad range of services that can be provided at the ADRC, by telephone, or through a home visit.

Safe Communities Falls Resources and Prevention Classes:
Safe Communities provides resources on avoiding falls and access to falls prevention classes like Stepping On, Tai Chi, and even ballroom dancing!  Check out the classes that might be right for your patients.

STEADI (Stopping Elderly Accidents, Deaths and Injuries) Toolkit:
A compilation of falls prevention tools for the healthcare provider, including patient education materials for download.  

Article: WPQC Closing the Loop Through Team-Based Healthcare